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About Universal Windows Direct of Manchester
A Local Team That Treats You Like Family
Since opening our doors in 2015, Universal Windows Direct of Manchester has had one simple goal — to raise the standard for what homeowners should expect from a New Hampshire home improvement expert.
We’re a locally owned, family-run business serving New Hampshire and Northern Massachusetts. When you call us, you’re not reaching a 3rd party call center — you’re talking to neighbors who care. Real people who live and work right here in your community.
Built on Care, Not Just Craftsmanship
Our founder, Sean Dodge, started this company after decades in the remodeling industry. He’d seen how impersonal home improvement could feel — and decided to do things differently.
Instead of chasing volume, he built a team focused on people first. That means clear communication, clean job sites, punctual crews, and a process built around respect.
We install windows, siding, roofing, doors, and skylights — but what we’re really building are relationships that last years beyond the project.
Why Choose Us?
Certification We hold several certifications from industry-leading manufacturers and national organizations, and this speaks to the high quality of our team’s craftsmanship.
Quality, USA-Made Products Our USA-made windows, siding, doors, and roofing are constructed with the highest quality materials—ensuring your project is beautiful and stands the test of time.
Warranty If you want more peace of mind about your home improvement investment, you’ll be happy to know that all of our products and services come with a 100% lifetime warranty.
Customer Service We’re also well-known for great customer service: pricing transparency, no sales pressure, prompt service, flawless installations, and we always pick up the phone.
Raving Fans, Not Just Happy Customers
If you’ve read our reviews, you know they’re not your typical one-liners — some are practically poems and love letters. Homeowners mention our team members by name, share stories about how smoothly their projects went, and describe how we exceeded expectations from start to finish.
That kind of feedback is what drives us. We love creating raving fans — people who can’t wait to tell their friends and neighbors about their experience with Universal Windows Direct of Manchester.
It’s why we’ve been honored as Best Window Company in New Hampshire three years in a row (2023–2025).
What Makes Us Different
Personal Communication: You’ll always know who’s coming to your home and when.
Proven Products: We use exclusive UniShield windows and siding, premium ProVia doors, and Owens Corning roofing systems — all designed to handle New England’s weather with lasting performance and style.
Trusted Professionals: Every project is completed by skilled, licensed, and insured experts who take pride in their craftsmanship and respect for your home.
Lifetime Peace of Mind: Every installation comes with our True Lifetime Warranty — transferable and non-prorated.
Whether we’re upgrading siding on a modern build or installing new windows in a century-old colonial, you can trust that every nail, seal, and conversation reflects the pride we take in our work.
And at the heart of it all is a simple belief — every interaction with our company should feel like a warm hug. It’s the kind of care you don’t forget, because it reminds you that real service still exists.
Our Story
Find out why Universal Windows Direct of Manchester opened up shop back in 2002 and learn more about our background.
Core Values
We follow a set of principles that focuses on customer satisfaction. And for your own reference, we’re more than happy to share them so you know what to expect.
Meet the Team
Our hard-working team strives every day to ensure our customers have the best possible experiences. Check out more about our team members.
Our Guarantee
We know the best way to earn your trust is to stand by our word and deliver on our promises. Find out why our customers trust us to provide exceptional service.
Community, Connection, and Commitment
We’re proud to call the Greater Manchester area home and love giving back whenever we can — from sponsoring local events to supporting community fundraisers and homeowner education.
When we say we’re local, we mean it. You might see our trucks around town, our team volunteering on weekends, or even bump into us at your favorite coffee shop.
Let’s Start Something Great
If you’re considering an exterior remodel — whether it’s windows, doors, siding, roofing, or skylights — we’d love to meet you.
Call us, text us, or stop by our showroom. You’ll always reach a real person, ready to help.
Because at Universal Windows Direct of Manchester, home improvement isn’t just about houses — it’s first and foremost about the people who live inside them.
Our Service Area
Windows, Siding, Roofing, and Doors
Universal Windows Manchester proudly offers exceptional home window installation services in southern and eastern New Hampshire and northern Massachusetts. The towns we serve include, but are not limited to:
Check Out Our Before and After Remodel Pictures
Before and After Gallery
See What Our Customers Are Saying About Their Remodels
“Start to finish these guys were the best call, from sales to service everyone was polite happy professional and knowledgeable. They got 5 windows done in under 2 Hours! They took care of our home like it was their own, cleaning up, putting cloths down etc. Our windows look absolutely stunning and we can’t wait to do the rest of our house”
Nicky Sorensen
“Fantastic service before, during and after installation. Short timeline from ordering to install appointment. Financing was available and that was easy too. Pricing was better than many others and the windows are made with quality. With the warranty...can't beat it!”
Seldon N.
“I can't say enough about this company. We had the best experience from the start of the project to the end. Alex Drechel was professional and knowledgeable. The installers, Mitch and Dan, were awesome and very friendly. Customer service was great, they were kind and patient. If I could give 10 stars, I would give 11! Thank you!”
Marc R.
“Universal Windows replaced all the windows in our 25-year-old house constructed from poor, builder grade materials. A simple test of placing our hands on the inside window panes in winter proved that any energy efficiency from air pocket insulation in our double panes was long ago lost, most were difficult to open, and cracks were happening. Further, the builder's decision to break our colonial house windows into 24 small panes broke up the great outside views.”
C Gad
“Universal Windows Direct of Manchester was fantastic! We felt comfortable with the sales representative, the office staff was communicative and the installation date worked around our schedule. The crew who installed the windows were on time (to the minute!) of the appointment, left the house clean and the windows look great! We recommend them to anyone in need of new windows.”
Gus
“Universal Direct Windows of Manchester installed 2 entry doors in our home and we are very happy with the doors and very impressed with the workmanship of Michael and Nick who installed the doors. Everyone that we worked with at the company was a pleasure to work with beginning with Alex who showed us and explained to us about the doors that they installed. Andrea was great to work with as far as ordering and scheduling the work. Their prices were very competitive with several other estimates that we received.”
Mike Allen
“Universal Windows Direct was great to work with! They completed the project in a timely manner and were quick to replace a window that had arrived broken. Everyone was friendly and helpful. Highly recommend!”
Anne Steckowych
Our Location
Mon-Fri: 8:00am – 4:30pm
Appointment Only Mon-Fri: 8:00am - 6:00pm
Showroom Mon-Fri: 9am - 4pm
Sat: By appointment only